Client Service Representative

Bellevue Animal Hospital in Nebraska is currently seeking a full-time Client Service Representative to join the great team at our busy, five doctor, AAHA-Accredited practice! Office experience in the veterinary field or other medical field preferred, but not required. Hourly compensation, benefits available. Office hours are 7:30 a.m. to 6:00 p.m. Monday – Friday, and 7:30 a.m. to 1:00 p.m. on Saturdays.

Benefits include:

  • Hourly compensation
  • Accrued paid time off
  • Paid holidays
  • Medical, dental and vision insurance available
  • Profit sharing and other incentive programs
  • 401K
  • Generous personal pet discounts on products and services

Necessary qualities of candidates include:

  • Commitment to delivering an excellent client experience
  • Excellent verbal and written communication skills, including telephone etiquette
  • Energetic, personable and outgoing
  • Self-motivated
  • Desire and ability to work in a team environment
  • Good computer skills
  • Ability to utilize electronic medical records system
  • Desire for continual improvement of skills and knowledge
  • Able to work several Saturdays a month

Our new team member must be prepared to perform a wide range of duties, including but not limited to the following:

  • Greeting clients
  • Escorting clients and patients to exam rooms
  • Answering multiple phone lines
  • Responding to client email messages
  • Scheduling appointments
  • Preparing and updating patient records, including client financial records
  • Invoicing patient charges
  • Client billing
  • Client education and instruction
  • Retail pet product sales

Please send a cover letter and resume’ via email to frontdeskbah@gmail.com and place the word “resume” in the subject line. NO PHONE CALLS OR FACEBOOK MESSAGES PLEASE. To learn more about our hospital, please explore our website at www.bellevueanimalhospital.com and visit our official Facebook page. Thank you for your interest in Bellevue Animal Hospital, PC!